Privacy Policy

Last updated: 2 October 2026. See also our Terms of Use.

Omnitrade Technologies Pte. Ltd. (UEN 202543915G) ("Omnitrade", "we", "us") respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, contact us, or access or use our software, mobile applications, platforms, APIs and related services (the "Services"). We handle personal data in accordance with Singapore's Personal Data Protection Act 2012 (the "PDPA") and other data protection laws that apply to us.

1. Scope

This Policy applies to:

  • Users of Omnitrade's applications and platforms
  • Client administrators and authorised users
  • Visitors to our website and people who contact us or book a meeting with us
  • People who apply for a role at Omnitrade

It does not apply to personal data processed by executing brokers, custodians, fund administrators or other third parties with whom clients maintain independent relationships. Their own privacy policies apply.

2. Information We Collect

2.1 Information you provide

  • Name, business email address, phone number, company name and job title
  • User credentials (username and password, stored in encrypted form)
  • The content of enquiries, support requests and other communications with us
  • Details you provide when booking a meeting, such as your name, email address and any notes
  • If you apply for a role, your CV, covering note and any links or materials you send us

2.2 Information generated through use of the Services

  • Application usage metadata
  • System logs and audit logs
  • Device and session information
  • Error and crash diagnostics

2.3 Information from our website

Our website does not use advertising or analytics cookies, and we host our own fonts, so loading our pages does not send your details to font or analytics providers. Like most websites, our hosting provider may record standard server logs, such as IP address, browser type, the pages requested and the time of the request, for security and to keep the site running.

2.4 Client data

Where clients transmit trading, portfolio or operational data through the Services, Omnitrade processes that data solely as a technology service provider, on behalf of and in accordance with the instructions of the client.

3. Meeting Scheduling

Our Contact page uses a scheduling tool provided by Calendly LLC so you can book a meeting with us. When you book, the details you enter are collected by Calendly and shared with us, and Calendly may set cookies that are needed for the scheduler to work. Calendly processes this information, including in the United States, under its own privacy policy. If you prefer, you can contact us by email instead.

4. Cookies

Our website itself does not set cookies. Third-party features we embed, such as the Calendly scheduler, may set their own cookies. Our platform and applications use cookies or similar technologies that are strictly necessary to sign you in, keep your session secure and remember your settings. We do not use cookies for advertising.

5. What We Do Not Do

  • We do not provide brokerage, execution, advisory or custody services
  • We do not make trading decisions on behalf of users
  • We do not sell personal data
  • We do not use personal data for advertising or marketing profiling

6. How We Use Information

We use personal data to:

  • Provide, operate and secure the Services
  • Authenticate users and manage access controls
  • Monitor performance, reliability and security
  • Respond to enquiries, arrange demos and provide customer support
  • Assess applications for roles at Omnitrade
  • Comply with legal and regulatory obligations
  • Improve and develop our products

7. Consent and Legal Basis

Under the PDPA, we collect, use and disclose personal data with your consent, including consent you are deemed to have given when you voluntarily provide your details for a purpose (for example, sending us an enquiry or booking a meeting), or where an exception under the PDPA applies, such as our legitimate interests or compliance with law. Where other laws apply to you, we rely on the performance of a contract, our legitimate interests in operating and securing the Services, compliance with legal obligations, or your consent.

You may withdraw your consent at any time by contacting us. We will let you know the likely consequences, for example that we may no longer be able to provide some or all of the Services.

8. Data Sharing and Disclosure

We may share personal data with:

  • Cloud infrastructure and hosting providers
  • Security, monitoring and logging service providers
  • Scheduling, email and communication providers, such as Calendly
  • Professional advisers, such as lawyers and auditors
  • Regulators, courts or authorities where required by law
  • A buyer or successor in the event of a merger, acquisition or sale of assets, subject to confidentiality obligations

Our service providers may only process personal data on our instructions and are required to protect it. We do not disclose personal data to third parties for their own marketing.

9. International Data Transfers

Personal data may be processed in jurisdictions where Omnitrade or its service providers operate. Where we transfer personal data outside Singapore, we take steps to ensure that it receives a standard of protection comparable to that under the PDPA, for example through contractual safeguards with our service providers.

10. Data Security

We implement reasonable technical and organisational measures, consistent with industry standards, to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, loss or misuse.

No system is completely secure, but we continuously review and improve our safeguards. If a data breach occurs that is notifiable under the PDPA, we will notify the Personal Data Protection Commission and affected individuals as required.

11. Data Retention

We retain personal data only for as long as it is needed for the purposes it was collected for, including to:

  • Provide the Services
  • Meet legal, regulatory, audit or compliance requirements
  • Resolve disputes and enforce agreements

Enquiries and meeting details are kept while we are in contact with you and for a reasonable period afterwards. Applications from unsuccessful candidates are kept for up to 12 months in case a suitable role opens, unless you ask us to delete them sooner. When personal data is no longer needed, we delete or anonymise it.

12. Your Rights

Under the PDPA, you may ask us for access to the personal data we hold about you and information about how it has been used or disclosed in the past year, and ask us to correct any errors. Depending on the law that applies to you, you may also have the right to request deletion, to restrict or object to processing, or to receive a copy of your data in a portable format.

To make a request, contact us using the details below. We may need to verify your identity, and we will respond as soon as reasonably possible, normally within 30 days. If you are not satisfied with our response, you may contact the Personal Data Protection Commission in Singapore or your local data protection authority.

13. Children's Privacy

The Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

14. Third-Party Websites

Our website links to third-party sites and services, such as LinkedIn, the Apple App Store and Google Play. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date it was last updated shown at the top.

16. Contact and Data Protection Officer

For privacy questions or requests, or to contact our Data Protection Officer:

Data Protection OfficerOmnitrade Technologies Pte. Ltd.148 Lorong 1 Toa Payoh #01-903Singapore 310148privacy@omnitradetech.com