PRIVACY
POLICY

Omnitrade Technologies Pte. Ltd. ("Omnitrade", "we", "us") respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our software, mobile applications, platforms, APIs, and related services (the "Services").

1. Scope

This Policy applies to:

• Users of Omnitrade's applications and platforms
• Client administrators and authorised users
• Visitors to our website

It does not apply to data processed by executing brokers, custodians, or other third parties with whom clients maintain independent relationships.

2. Information We Collect

2.1 Information You Provide

We may collect:

• Name
• Business email address
• Company name
• User credentials (username, encrypted password)
• Support or communications content

2.2 Information Generated Through Use of the Services

We may process:

• Application usage metadata
• System logs and audit logs
• Device and session information
• Error and crash diagnostics

2.3 Client Data

Where clients transmit trading, portfolio, or operational data through the Services, Omnitrade processes such data solely as a technology service provider and in accordance with client instructions.

3. What We Do Not Collect

• We do not provide brokerage, execution, advisory, or custody services
• We do not make trading decisions on behalf of users
• We do not sell personal data
• We do not use personal data for advertising or marketing profiling

4. How We Use Information

We use information to:

• Provide, operate, and secure the Services
• Authenticate users and manage access controls
• Monitor performance, reliability, and security
• Provide customer support
• Comply with legal and regulatory obligations
• Improve and develop our products

5. Legal Basis for Processing

Where applicable, we process personal data based on:

• Performance of a contract
• Legitimate business interests (security, reliability, service improvement)
• Compliance with legal obligations
• User consent, where required

6. Data Sharing and Disclosure

We may share information with:

• Cloud infrastructure and hosting providers
• Security, monitoring, and logging service providers
• Professional advisers (legal, audit)
• Regulators or authorities where legally required

We do not disclose personal data to third parties for marketing purposes.

7. International Data Transfers

Data may be processed in jurisdictions where Omnitrade or its service providers operate. We take reasonable steps to ensure appropriate safeguards are in place for cross-border data transfers.

8. Data Security

We implement reasonable technical and organisational measures consistent with industry standards to protect personal data against unauthorised access, loss, or misuse.

No system is completely secure, but we continuously review and improve our safeguards.

9. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Services
• Meet legal, regulatory, audit, or compliance requirements
• Resolve disputes and enforce agreements

10. Your Rights

Depending on applicable law, you may have the right to:

• Access personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent where processing is based on consent

Requests may be submitted using the contact details below.

11. Children's Privacy

The Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact

For privacy-related questions or requests: